tk689 Terms and Conditions

General Provisions

These terms and conditions ("Terms") govern the use of the tk689 platform and all its services. By accessing the tk689 website, registering, or using any service, you are considered to have accepted all provisions of these Terms.

tk689 is an online gaming platform that offers various entertainment services including slot games, live casino and cricket betting. Our goal is to ensure a safe, fair and responsible entertainment experience for all users.

These terms and conditions have been prepared in English and apply to users in Bangladesh. If you have any doubts or need clarification on any matter, please contact our 24/7 Bengali support team.

Account Registration and Eligibility

The following conditions must be met to register with tk689:

• You must be 21 years of age or older. This platform is strictly prohibited for minors.
• You will register under your own identity as a valid and active individual.
• All information provided must be accurate, complete and up to date.
• Only one account per person is permitted. Operating multiple accounts is prohibited.
• Opening or operating an account in your name on behalf of a third party is strictly prohibited.

2.1 Registration Process

During registration you will need to provide your name, date of birth, email address and contact information. tk689 may request additional verification information at any time. After registration, a confirmation message will be sent to you.

2.2 Age Verification

tk689 is for persons aged 21 and above only. We may at any time request a copy of a national identity card, passport or other government-issued ID for age verification. An account may be temporarily suspended until age verification is completed.

Account Security and Identity Verification

It is your own responsibility to keep your account secure. Please follow the guidelines below:

• Keep your password completely confidential and do not share it with anyone.
• Use a strong password — a combination of uppercase and lowercase letters, numbers and special characters.
• Do not leave your device unattended while logged in.
• If you suspect any unauthorised access to your account, notify our support team immediately.

tk689 will not be liable for any financial or other loss resulting from disclosure of your login details to a third party.

3.1 KYC Verification

tk689 may conduct a Know Your Customer (KYC) verification process when required. This process may involve requesting a copy of a national identity card, proof of address and proof of payment method. Withdrawals may be delayed until KYC verification is completed.

Deposit and Withdrawal Policy

4.1 Deposits

Funds can currently be deposited on tk689 via the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for all methods is ৳500.

• Deposits are generally credited to the account instantly.
• Deposits must only be made from an account registered in your own name — deposits via third parties are prohibited.
• If a deposit is not credited, please notify the support team with the transaction reference number.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. All withdrawal requests are processed within 5-30 minutes (BST).

• Withdrawals can only be made to a registered payment method.
• Withdrawals are generally processed to the account used for the original deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• tk689 reserves the right to suspend or review withdrawals in the case of unusual or suspicious activity.

Bonus and Promotion Terms

5.1 Welcome Bonus

New members at tk689 will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the first deposit must be made after registration.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x, meaning the bonus amount must be wagered 15 times before a withdrawal can be made. For example, if you receive a ৳1,000 bonus, you must wager a total of ৳15,000 before withdrawing.

5.3 General Promotion Terms

• Each promotion has its own terms and expiry — please read the relevant terms before accepting any offer.
• To claim a bonus, the account must be active and verified.
• It is generally not possible to combine multiple bonuses at the same time, unless specifically stated.
• tk689 reserves the right to cancel any bonus issued due to a system error or technical fault.
• If bonus abuse or manipulation is suspected, tk689 may investigate the relevant account and suspend it if necessary.

5.4 VIP Program

The tk689 VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is provided at each level:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

It is possible to advance to a higher VIP level through regular and active participation. Full details of the benefits and privileges at each level can be found in the relevant section.

Gaming Rules

All games offered on tk689 — slots, live casino and cricket betting — are conducted in a fair and transparent manner. The individual rules of game providers (Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe, Ezugi and others) also apply.

• Each game has its own rules and payout structure — please check the relevant information before playing.
• If any game round remains incomplete due to a technical fault, tk689 will investigate and provide a fair resolution.
• A confirmed wager cannot be changed.
• If the internet connection is lost, any game in progress will be settled according to the applicable rules.

6.1 Cricket Betting Rules

The cricket betting section offers the opportunity to bet on various cricket matches including BPL, IPL, T20 World Cup and ICC events. If a match is abandoned or ends before the scheduled time, settlement will be made in accordance with tk689's specific policy.

Prohibited Activities

Any of the following activities are strictly prohibited, and if detected, the account may be permanently closed:

• Operating more than one account.
• Registering with false or misleading information.
• Following artificial or collusive betting strategies to gain bonus advantages.
• Playing games using software, bots, scripts or automation tools.
• Using the platform for the purpose of money laundering.
• Conducting transactions using a third party's payment account.
• Defrauding or harassing other members.
• Exploiting system vulnerabilities or technical faults.
• Operating an account on behalf of a minor.

Account Suspension and Termination

8.1 tk689's Rights

tk689 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• If any provision of these terms is violated.
• If fraud or money laundering is suspected.
• If evidence of bonus abuse or manipulation is found.
• If KYC verification is not completed or false information is provided.

8.2 Voluntary Account Closure

Any member may close their account voluntarily. In that case, any remaining withdrawable balance will be returned in accordance with the applicable rules. As part of responsible gaming, members may also request to temporarily or permanently restrict their own account.

Privacy and Data Protection

tk689 places the highest importance on protecting your personal information. We keep your information secure using SSL encryption technology. Your personal information is not sold or transferred to third parties.

Full details of how information is collected, stored and used can be found on our Privacy Policy page. By using the platform, you are considered to have accepted the privacy policy.

• We only collect information necessary to provide our services and ensure security.
• Information may be shared with authorities where required by legal obligation.
• You can contact the support team to view or correct your stored information.

Responsible Gaming Policy

tk689 always believes in responsible gaming. We want every one of our members to treat entertainment as entertainment. This platform is for adult users only (21+).

• Never place bets beyond your own financial limits.
• Do not consider gambling as a source of income.
• If you feel that gaming is having a negative impact on your life, contact us directly.
• We can restrict an account temporarily or for an extended period at a member's request.

For detailed information and support on responsible gaming, visit our Responsible Gaming page.

Limitation of Liability

tk689 makes every effort to provide uninterrupted and error-free service. However, tk689's liability is limited in the following situations:

• Issues caused by the fault of third parties (internet providers, game providers, payment gateways).
• Unexpected technical failures, server downtime, or maintenance activities.
• Losses caused by the user's own negligence or sharing of information.
• Service disruption due to natural disasters or any other unavoidable cause.

In all situations, tk689 strives for a quick resolution keeping members' interests in mind. In the event of any dispute, our support team will make a fair decision.

Changes to Terms

tk689 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of any significant changes.

• Continued use of the platform after a change in terms and conditions will be considered as your acceptance of the new terms.
• The date of the update will be noted on the revised terms and conditions page.
• If you have any questions or comments about the terms and conditions, email [email protected] or contact us via live chat.

These terms and conditions were last updated in January 2026. Our 24/7 Bangla support team is always ready to assist with any need.